I recently purchased the Ultra-Matte Metallic Night Blue Vinyl Car Wrap from Tinybot, and I’m thrilled with both the product and the level of customer service I received throughout the entire process, especially considering the courier-related issues I faced.
Product Quality:
First, the wrap itself. The Ultra-Matte Metallic Night Blue finish is absolutely stunning! The colour is deep and luxurious, and true to the photos on the website. It’s the perfect blend of elegance and edge, making my project look sleek and modern without being too flashy. The matte texture is flawless and feels incredibly smooth to the touch.
Customer Service Experience:
Now, what truly sets this experience apart for me was Tinybot’s customer service. While the product itself is fantastic, I did run into a bit of a snag with the courier. There was a delay with the delivery, and tracking information was not updating as it should have. Naturally, I was concerned and reached out to Tinybot for assistance.
I have to say, their customer service team was absolutely incredible. From the moment I contacted them, they were incredibly responsive and took full ownership of the situation. They immediately addressed the issue and sent a replacement due to lost in transit. It’s rare to experience this level of attention to detail and care from a company these days, and Tinybot really went above and beyond to ensure I was satisfied.
Within a few days of sending a replacement, my package finally arrived, and it was in perfect condition. The owner even followed up after the delivery to make sure everything was in order and that I was happy with the product. It was clear they truly valued me as a customer. They will for you too.
Final Thoughts:
Despite the initial hiccup with the courier, the overall experience with Tinybot was outstanding. The Ultra-Matte Metallic Night Blue Vinyl Car Wrap is a high-quality product that has transformed my project, and the customer service I received was exceptional. I highly recommend this product to anyone looking to upgrade the look of their vehicle, and if you ever face any issues, rest assured that Tinybot’s customer support team will be there every step of the way to make things right.
This is a company that truly cares about its customers, and I will definitely be purchasing from them again in the future! You can be confident that your money will be well spent on this high quality product and level of customer care!
This is the first time I used this PPf usually we use 3m or sunteck honestly it’s very user friendly and it looks really good, definitely recommend
Vinyl comforts well nice colour and contrast.
Customer was very satisfied.
Perfect. Closest I could get to my bike and it's almost spot on. No damage. Would recommend